Store Policy

Shipping

All orders are shipped from Malaysia within 3-7 days (excluding Malaysia holiday and weekends) of ordering. Once shipped, orders are generally received within 3-10 business days.

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

IMPORTANT : Please provide us with Valid shipping address.
We will not make refund at any circumstance, if invalid address / contact number is assigned.
If courier is unable to deliver the package, you will have 2 days to provide us with the alternative address / contact number. 
All packages will be disposed if alternative address is not provided / or assigned address is invalid, and you will be charged for full amount of your order.

Return Policy

We do not accept return / refunds.
We accept return / refund only if the product is damaged from shipping or wrong products are shipped.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Customs Duties and Taxes

Orders may be subject to import taxes, customs duties, fees, and/or VAT (Value Added Taxes) levied by the destination country. You are responsible for paying any taxes, duties, customs fees, and/or VAT charged by your government, as etumaxshop.com has no control over these charges and cannot predict what they may be. Please contact the local customs office in the relevant jurisdiction for additional information on customs policies or duties.

Payment Methods

 

We Currently accept international debit \ credit cards including American Express, Discover, MasterCard, Visa, and PayPal without the need to have a PayPal account.

 

 

We Accept all Major credit / debit cards

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Etumax Corporation Sdn Bhd

marketing@etumaxshop.com

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